CEC - Service Consultant


WEINS Auto Group
Markham, Ontario

Overview

Weins Canada Inc. is currently seeking a motivated individual to join their Call Centre as a CEC- Service Consultant. Weins Canada has built a reputation for success becoming one of the country's largest automotive groups that takes pride in 13 dealerships. 

 

Weins Canada Offers

  • Exceptional pay plan along with a comprehensive benefit plan (with options to suit your needs)
  • Additional employee benefits (Group RRSP plans, vehicle purchase program, educational assistance programs, etc.)
  • Tools for success that include: ongoing training and management support.
  • Vehicle Purchase Program
  • Parts & Service Discounts and much more

Responsibilities

  • Handle all incoming customer appointment inquiries quickly and accurately (telephone and by email)
  • Electronically schedule service appointments for the Assistant Service Managers, distributing work evenly unless otherwise directed by management
  • Generate appointment list on a daily basis. Follow up on no-show appointments
  • Respond to customer concerns and requests that have been received through the Dealer Voice System
  • Perform any other administrative tasks as directed by management

Qualifications

  • Customer Service experience considered an asset
  • Exceptional communication skills 

Accommodation will be provided in all parts of our recruitment process as required under AODA. Please advise us in advance if you require accommodation.

We thank all applicants for their interest in advance.

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