Warranty Administrator

Mississauga Honda, a division within Weins Canada is currently recruiting a Warranty Administrator to join our successful and dynamic team. Weins Canada is an automotive group proudly owning 13 dealerships across the GTA.

What We Offer:

• Competitive pay plan along with a comprehensive benefits plan (with options to suit your needs)
• Employee benefits i.e./ Group RRSP Plans
• Tools for success include: ongoing training and management support
• Provide opportunities for career growth within our organization
• Educational Assistance Program
• Vehicle purchase program
• Employee discounts on products and services

Primary Responsibilities

• Process all warranty claims in a timely manner, as the repair orders are turned in for processing.
• Review and process all returned/rejected, adjusted warranty claims, track each claim until its final resolution.
• Establish and maintain positive and productive relationships with the manufacturer’s representative.
• Maintain in a record or all claims submitted, returned/rejected or paid with their current status.
• Report any abused or possible fraudulent manipulation of warranty claims or repairs to department management.
• Monitor the use of special warranty programs.

Qualifications

• Previous experience in an administrative, warranty role, within an automotive dealership environment
• Great worth ethic with strong communication, problem-solving, and decision-making skills.
• Excellent interpersonal, presentation and relationship-building skills
• Strong organizational and prioritization skills with the ability to multitask
• Attention to detail
• Proficient in MS Office (Excel, Word, Outlook, etc.)
• Post-secondary diploma/degree

We thank all applicants for their interest in advance.

Accommodation will be provided in all parts of our recruitment process as required under AODA. Please advise us in advance if you require accommodation.