Automotive Service Advisor (Don Valley North Lexus)


Don Valley North Lexus [DVNL]
Markham, Ontario
13 Locations
Posted On: September 14, 2021

Don Valley North Lexus, a division of Weins Canada, is currently seeking an Automotive Service Advisor to join our successful team.

Primary Responsibilities:

  • Co-ordinate customer and vehicle processing, providing estimates of cost and time to complete and follow through to delivery to ensure customer satisfaction.
  • Greet customers in a friendly and professional manner and maintain their loyalty to the dealership.
  • Assist customers in picking up vehicles and note any problems that they have so that the appointment for correction of a problem can be scheduled.
  • Explain service work including next maintenance requirements to customers as required.
  • Notify customers when backorder parts become available.
  • Check and review work in process and open R.O.’s to see that all work is being performed properly and time schedule is being met, as required.
  • Diagnose the specific customer problems accurately and describe clearly on repair orders.
  • Other duties, projects, etc. as requested by management.

Qualifications:

  • Excellent customer service and communication skills
  • Basic knowledge of vehicles (repairs and maintenance)
  • Valid Class G Driver's License
  • Experience with PBS is an asset

We Offer:

  • Competitive pay plan along with a comprehensive benefits plan (with options to suit your needs)
  • Employee benefits (i.e., Group RRSP Plans, Educational Assistance Program, Vehicle Purchase Program, etc.)
  • Tools for success include: ongoing training and management support
  • Opportunities for career growth within our organization

Accommodation will be provided in accordance with AODA. If you require accommodations during the recruitment process, please indicate this in advance.

We thank all applicants for their interest in advance, however, only those selected for an interview will be contacted.

Type: Permanent; Full-Time

Location: Markham, ON

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