Fixed Operations Manager (Don Valley North Lexus)

Don Valley North Lexus, a division of Weins Canada, is currently seeking an experienced Fixed Operations Manager to join our growing, dynamic automotive group.   This is an amazing opportunity for an individual to take their career to the next level.

Driven by excellence and quality results, our Fixed Operations Manager is accountable for supporting the efficient operations of both Service and Parts departments and the achievement of financial, quality and customer satisfaction goals.  Are you ready to lead our team?

Responsibilities:

• Motivate, coach and mentor the Service and Parts teams to achieve goals, targets and objectives while ensuring exceptional guest satisfaction.
• Assist and advise on the annual operating budgets, goals & objectives for both Service and Parts departments
• Monitor appointments, staffing, and shop loading to increase efficiency and productivity
• Review expense structure and allocation based on financial statements and expense budgeting for each department.
• In partnership with our Human Resources team, recruit, interview and screen applications for open positions within the dealership Parts and Service department
• Maintain strong relationship with suppliers, vendors and the manufacturer at all times
• Work with Service and Parts department associates to keep a current training schedule in order to meet the requirements for certification.
• Understand and comply with government and company health & safety requirements.

Qualifications:

• MUST HAVE proven Fixed Operations leadership and management experience in the automotive industry
• Excellent interpersonal skills and exceptional communication skills
• Track record of exceptional coaching, mentoring and team-building skills
• Business management experience
• Strong computer skills (including but not limited to Outlook, Word, Excel and Power Point
• Previous PBS dealer system experience an asset
• Valid G Driver’s license

We Offer:

• Competitive pay plan along with a comprehensive benefits plan (with options to suit your needs)
• Employee benefits (i.e., Group RRSP Plans, Educational Assistance Program, Vehicle Purchase Program, etc.)
• Tools for success include: ongoing training and management support
• Opportunities for career growth within our organization

Accommodation will be provided in accordance with AODA. If you require accommodations for disability during the recruitment process, please indicate this in advance.

We thank all applicants for their interest in advance, however, only those selected for an interview will be contacted.

Job Type: Full-Time, Permanent

Job Location: Markham, ON

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