Junior Automotive Service Advisor (Weins Canada)

Weins Canada is currently seeking a Junior Automotive Service Advisor to join our successful team. Weins Canada has built a reputation for success becoming one of the country's largest automotive groups that takes pride in 14 and growing dealerships.

Aside from our Customer-First philosophy, our competitiveness is created by a fantastic team that is passionate about what they do and supportive of each other’s career growth.

Our dealerships are located across the GTA, so no matter if you are East toward Whitby, West toward Oakville, North up to Barrie, or in the central GTA/Toronto area, we have opportunities available close to home.

Become a part of Weins Canada’s legacy along with generations of associates that have been committed to our ever-growing client base. We are looking for someone who has an eye for detail, top-notch customer service skills, and of course – a passion for cars! If this sounds like you, we want to hear from you.

We Offer:

• Competitive pay plan along with a comprehensive benefits plan (with options to suit your needs)
• Employee benefits i.e./ Group RRSP Plans, Educational Assistance Program, and Vehicle Purchase Program
• Tools for success include: ongoing training, management support, and opportunities for career growth within our organization
• Employee discounts on products and services

Primary Responsibilities:

• Co-ordinate customer and vehicle processing, providing estimates of cost and time to complete and follow through to delivery to ensure customer satisfaction.
• Greet customers in a friendly and professional manner and maintain their loyalty to the dealership.
• Assist customers in picking up vehicles and note any problems that they have so that the appointment for correction of a problem can be scheduled.
• Explain service work including next maintenance requirements to customers as required.
• Notify customers when backorder parts become available.
• Check and review work in process and open R.O.’s to see that all work is being performed properly and time schedule is being met, as required.
• Diagnose the specific customer problems accurately and describe clearly on repair orders.
• Other duties, projects, etc. as requested by management.

Qualifications:

• Excellent customer service and communication skills
• Basic knowledge of vehicles (repairs and maintenance)
• Valid Class G Driver's License
• Knowledge PBS is an asset
• Multilingual is an asset

We thank all applicants for their interest in advance, however, only those selected for an interview will be contacted.

Accommodation will be provided in accordance with AODA. If you require accommodations during the recruitment process, please indicate this in advance.

Job Type: Permanent; Full-Time